Feature · Automation engine

Automation for wedding photographers that runs on your schedule, not a tech team's.

FrameFlow's automation engine is rule-based event automation — not AI magic, just reliable logic. Set a trigger ("7 days before event date → send questionnaire reminder"), attach a template, and it fires on every job that matches. No Zapier, no API keys, no per-workflow charge. Included on both the free and Studio plans.

Part of our guide to wedding CRM software.

What you get

Automation engine in detail.

01
Event-relative triggers
Triggers run relative to a job's key dates: event date, contract signed, gallery delivered, invoice due. "14 days before the wedding → send the timeline questionnaire" runs automatically across every active job. No cron jobs to configure.
02
Works on any job status
Trigger on lead created, quote accepted, contract signed, invoice overdue, or gallery delivered. The full set of job lifecycle events is available without any plan upgrade.
03
Included on every plan
HoneyBook and Dubsado reserve automation for paid tiers. FrameFlow includes it on the free plan — because automations are most useful when you're small and your time is most constrained.
04
Email templates with merge tags
Attach any email template to an automation. Merge tags pull in the couple's names, event date, venue, studio name. The couple receives a personalised email; you wrote it once.
05
Honest about what it is
There is no AI involved. FrameFlow's automations are deterministic rule-based triggers. They fire when a condition is met, attach a template, and send it. Predictable, auditable, no hallucinations.

How it fits with the rest of FrameFlow.

The automation engine connects every stage of the FrameFlow workflow — from speed-to-lead auto-reply on inquiry through to gallery-delivered follow-up. Each trigger is visible in the job's activity log so you always know what fired and when.

FAQ

Common questions.

Is this actually AI, or just scheduled emails?
Scheduled emails with event-relative logic. The trigger fires when a condition is met (date, status change), picks up your template, and sends it. That's not AI — it's reliable automation. We'd rather be honest about that than oversell it.
Can I turn off an automation for a specific job?
Yes. Pause or skip any automation on a per-job basis. If a couple is going through something difficult and you don't want the "timeline questionnaire" email firing, you disable it for that job without touching the template.
How does this compare to Dubsado or HoneyBook automations?
Functionally similar for the core triggers. The main differences: FrameFlow's automations are included on the free plan, they're scoped to wedding-photographer workflows (event date is a first-class trigger), and there's no per-workflow charge or workflow-count limit.

Try automation engineon this weekend's wedding.

Free plan, no card. Every feature works on the free tier.